ISIS
University of Florida

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Transcript FAQ


What is a transcript?

A transcript is a comprehensive record of your academic progress. Your name will appear on your transcript as it appears on your university record.


What is an official transcript?

Official UF transcripts are printed on security paper that includes tests for authenticity. When mailed, each transcript will arrive in an individually sealed University of Florida envelope with the University Registrar's stamp and signature across the envelope flap.


How can I order my transcript?

Go to top of the ISIS left menu and select the appropriate item under the Transcripts category.


What is an unofficial transcript, also referred to as a transcript view?

Unofficial UF transcripts are not printed on security paper. Current and former students can view and screen print a copy of their unofficial transcript whenever they need to. While this copy may not be accepted as official by other institutions, insurance companies or potential employers, it is free and available online for immediate review for grades checking, advising, interviews, etc.


How can I view or screen print my unofficial transcript?

Go to top of the ISIS left menu and select Current of Former Students under the Transcripts category.

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Without a credit card, how can I order my transcript?

Since ordering with a credit card is required for online orders, you should consider purchasing a prepaid credit card. Otherwise, please contact us at 352-392-1374 for specific instructions on submitting a written request. You may also come in person to the Registrar's Office, 222 Criser Hall, with a personal check or money order.


How much is a transcript?

  • $6.00 each for currently registered UF students or for students registered the immediate past term.
  • $12.00 each for students who are not enrolled and have not been registered at UF for two or more terms.

What credit or debit cards are acceptable for payment?

Visa, MasterCard, American Express, Diners Club.

What is the difference between a current student and a nonenrolled student?

Current students are registered for the current term or the immediate past term. All others are nonenrolled students. The transcript order system automatically determines the charge based on your enrollment status.


Why does the university charge for transcripts?

While state statute long ago authorized charging for transcripts, UF never did until just recently, when it needed to recover the costs necessary to print and mail the documents.


Can I provide my credit card information by mail or over the telephone?

No, you must submit your credit card payment through the secure online system.

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Ordering Information

How many transcripts can I order?

You can order as many as you need. If you order transcripts in person at the Registrar's Office, there may be a limit if there are lots of students requesting on-demand transcripts.


What is the fastest way to order transcripts?

  • Online via ISIS. You will need your GatorLink username and password to logon and a credit card for payment. If entered by 5:00 p.m. on a business day, your completed order generally mails the next business day.
  • In person requests at 222 Criser Hall take a few minutes. However, if you request the Registrar's Office to mail your transcript to a third party, this may require a few days to process. In general, third-party requests take a business week to mail.

What can delay my transcript order?

Incomplete payment or a hold on your record will prevent release of your transcripts. Once an order has been placed, you must resolve all holds and complete payment within 60 days. If your order expires, any payments previously received will be retained and cannot be applied toward future transcript orders.


Can I pick up my transcript in person at UF?

If you place your order in the 222 Criser Hall computer lab, your name will be called as soon as the transcript is ready. The Registrar's Office is open Monday - Friday, 8:00 a.m.- 5:00 p.m. All you need is a picture ID and a credit card.


Can I request my transcript with an electronic signature?

No. Your letter of request or a completed PDF request form mailed to the Registrar's Office must include your handwritten signature.


Can I fax my order to the Registrar's Office?

No. Because payment must accompany the order, faxed transcript orders are not accepted.


How will I know that my transcripts were mailed?

You can view your transcript order history on ISIS. On the top of the left menu, under the Transcripts category, select Pending or Completed Requests.


When is the transcript system available?

  • Monday - Saturday, 7:00 a.m to 4:30 a.m., Eastern Standard Time
  • Sunday, 10:00 a.m. to 4:30 a.m., EST
  • Note: The transcript system occasionally closes for maintenance. Should you be on ISIS when the system closes, your order will be saved and you can logon again to complete the order when the system reopens.
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Special Circumstances

I need to mail a form with my transcript? How can I attach a form to my online order?

  • Place an order on ISIS > Transcripts Monday-Friday for a transcript to be mailed to the address listed on your form.
  • The same business day that you place your order, bring your form to the Registrar Information Counter, 222 Criser Hall, or fax the completed form to 352-846-1126 before 4:30 p.m. EST.
  • Five minutes after faxing your form, call 352-392-1374 to verify that your fax was received.
  • If you do not follow the steps outlined, your transcript may be mailed without the form.

I do not have a computer. How can I order my transcript?

If you cannot use the online system, please contact us for instructions to mail in a request with a check or money order. We can be contacted by phone Monday-Friday, 8:00 a.m. to 5:00 p.m., at 352-392-1374.


My academic record is not available online. How can I order a transcript?

If your birth year is 1956 or later, your record has been converted to our online system. Complete information on ordering a transcript can be found at this ISIS site. If you need additional assistance, contact our office at 352-392-1374.


Can someone else pick up my transcript?

A legal power of attorney or a signed, notarized release from you must be presented for someone else to pick up your transcript. At pick up, the individual named in the documents must present valid picture identification, and transcript payment is required via check (payable to the University of Florida); credit card payment will not be accepted.


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Problems and Other Issues

A hold on my record is preventing release of my transcript. How long will it take to get my transcript?

You cannot order or receive a transcript until you clear the hold.


My credit card did not go through. What do I do?

Try again later and/or use a different credit card. If you still cannot complete the online order, please call 352-392-1374 for assistance. The Registrar's Office will be happy to research the problem.


Can I order a transcript to print at a future date?

No, transcript requests cannot be held and printed at a future date. View your unofficial transcript first to verify that all the information you need (current-term grades, grade changes, degree remarks, etc.) is on the transcript before you place the order.


Can the university fax or email my transcript to me or to a third party?

No, security reasons prevent the Registrar's Office from faxing or emailing transcripts.


How can I check the status of my transcript order

Go to ISIS > Transcripts and check either the Pending Requests or Completed Requests links. If you still have questions, call our office at 352-392-1374.